Frequently Asked Questions

Before you order.

What is a natal chart report?

A natal chart report is a detailed analysis of the positions of planets, signs, and houses at the exact moment and place of your birth. Our reports are computed from the same planetary data NASA uses (accurate to the arcsecond, the standard professional astrologers rely on) and paired with AI-powered interpretations to create a unique 25–30 page PDF about your cosmic blueprint.

How quickly will I receive my report?

Most reports are ready within 2–5 minutes after payment. You'll see a download button on the confirmation page, and we'll also email you a backup download link.

What if I don't know my exact birth time?

You can still get a report! Without a birth time, house placements and the Ascendant cannot be calculated, so those sections will be omitted. The planet-in-sign interpretations, aspects, and overall chart patterns will still be accurate.

How accurate are the calculations?

We compute your chart from the same planetary data NASA uses — the gold standard for astrological calculations used by professional software worldwide. Planet positions are accurate to within fractions of an arc-second.

Can I get a refund?

Since reports are digital products generated within minutes, we don't offer change-of-mind refunds once your report has been created — you waive the 14-day withdrawal right at checkout. If something is actually wrong (generation failed, the report doesn't match your data), contact us and we'll fix it or refund you. Unredeemed gift vouchers can be refunded within 14 days. See our Refund Policy for details.

What do you do with my birth data?

Your birth data is used to generate your report and to keep it available in your library. We keep the report and its birth data for 24 months from purchase — after that the report expires and its contents are deleted. PDFs are rendered on demand and never stored. You can erase everything earlier at any time via the Delete-my-data page.

Is the report available in Bulgarian?

Yes! Reports are available in both English and Bulgarian. The AI generates content directly in your chosen language — it's not a translation.